Rooms
Rooms Professional Diploma
18 months - 3 Certificates - 1 Diploma
With this Diploma programme, you will acquire the competencies and the knowledge required to be fully operational in different functions of the Rooms Division department, following the standards of first-class hotel operations.
At the end of the Diploma, you will also acquire a better understanding of the management of the Rooms department.
After graduating from this programme you will have the potential to take on supervisory roles in the front-office or housekeeping operations and be able to work independently. The course content is benchmarked on the Swiss vocational competency framework for Hotel Specialists.
Learning Methodology
Delivery modes
The learning methodology for the certificate includes a blend of knowledge-based learning and skill-based learning. Delivery of knowledge will be facilitated through the use of blended learning using digital content disseminated via a learning management system (LMS). You will be required to prepare for class by engaging with the digital learning before going to class. The foundational knowledge that has been acquired via the digital material will then be reinforced in class time via active learning activities organized by a facilitator. Guided practical sessions under the supervision of a rooms professional in a mock-up front-office, housekeeping and laundry environment will facilitate the acquisition of competencies. Processes and standards of operations will also be distributed digitally so that you will have constant access to those standards for review and learning.
Foundation Certificate
Benefits
In this first certificate, you will acquire the basic understanding of working in the Rooms department and will focus on acquiring competencies to work in housekeeping and laundry. This will be reinforced by a 3-month internship.
Course duration
3 months on theory and applications on campus
3 months internship
Admission Requirements
Min 16 years old by the beginning of the module for Ohma Oradea candidates / min 18 years old by the beginning of the module for Ohma Belgrade candidates
Secondary school leaving certificate
Proof of English Language
Intermediate Certificate
Benefits
After having acquired the skills to operate independently in a hotel’s back-of-the house, you will acquire the competencies at the front-desk to welcome guests and perform check-ins & check-outs. This will be then also reinforced by a 3-month internship.
Course duration
3 months on theory and applications on campus
3 months internship
Admission Requirements
Min 18 years old by the beginning of the module
Secondary school leaving certificate
Foundation VET by EHL module or minimum 1 year on relevant experience
Proof of English Language
Advanced Certificate
Benefits
After 1-year experience, students will acquire the skills to take on a supervisory role with a better understanding of managing a housekeeping or the front-office departments. This programme will conclude with a 3-month internship.
Course duration
3 months on theory and applications on campus
3 months internship
Admission Requirements
Min 18 years old by the beginning of the module
Secondary school leaving certificate
Intermediate VET by EHL module or minimum 3-5 years of relevant experience
Proof of English Language
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