Intermediate Certificate

Rooms Professional Diploma

Benefits

After having acquired the skills to operate independently in a hotel’s back-of-the house,you will acquire the competencies at the front-desk to welcome guests and perform check-ins & check-outs. This will be then also reinforced by a 3-month internship.

Course Duration

no description of image found. 3 months on theory and applications on campus

3 months internship

Courses

Front-Office Operations I

Housekeeping Operations II

Customer Service Excellence

Food & Beverage Service

Goods Management & Environmental Policies

Hotel Etiquette & Protocol

Rooms Division Operations

Introduction to Office Tools

Applied English

Training resources, equipment and environment

Classrooms with multimedia equipment

IT Application lab

Library and printing facilities

Mock-up reception

Mock-up laundry

Mock-up hotel room

Internship hotel partner

Learning References

All the learning material has been created by the faculty of EHL with some textbooks used as reference. The material will be distributed digitally to you via the learning management system.

Admission Requirements

Min 18 years old by the beginning of the module

Secondary school leaving certificate

Foundation VET by EHL module or minimum 1 year on relevant experience

Proof of English Language

Registration

Ohma Belgrade: starting on the 1st of December 2020

Ohma Oradea: starting soon

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Rooms

18 months - 3 Certificates - 1 Diploma

Rooms Professional Diploma

18 months - 3 Certificates - 1 Diploma

With this Diploma programme, you will acquire the competencies and the knowledge required to be fully operational in different functions of the Rooms Division department, following the standards of first-class hotel operations.

At the end of the Diploma, you will also acquire a better understanding of the management of the Rooms department.

After graduating from this programme you will have the potential to take on supervisory roles in the front-office or housekeeping operations and be able to work independently. The course content is benchmarked on the Swiss vocational competency framework for Hotel Specialists.

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Other certificates

Foundation Certificate

Benefits

In this first certificate, you will acquire the basic understanding of working in the Rooms department and will focus on acquiring competencies to work in housekeeping and laundry. This will be reinforced by a 3-month internship.

Course duration

3 months on theory and applications on campus

3 months internship

Admission Requirements

Min 16 years old by the beginning of the module for Ohma Oradea candidates / min 18 years old by the beginning of the module for Ohma Belgrade candidates

Secondary school leaving certificate

Proof of English Language

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Advanced Certificate

Benefits

After 1-year experience, students will acquire the skills to take on a supervisory role with a better understanding of managing a housekeeping or the front-office departments. This programme will conclude with a 3-month internship.

Course duration

3 months on theory and applications on campus