Rooms Professional Diploma
After having acquired the skills to operate independently in a hotel’s back-of-the house,you will acquire the competencies at the front-desk to welcome guests and perform check-ins & check-outs. This will be then also reinforced by a 3-month internship.
Course Duration
3 months on theory and applications on campus
3 months internship
Courses
Front-Office Operations I
Housekeeping Operations II
Customer Service Excellence
Food & Beverage Service
Goods Management & Environmental Policies
Hotel Etiquette & Protocol
Rooms Division Operations
Introduction to Office Tools
Applied English
Classrooms with multimedia equipment
IT Application lab
Library and printing facilities
Mock-up reception
Mock-up laundry
Mock-up hotel room
Internship hotel partner
All the learning material has been created by the faculty of EHL with some textbooks used as reference. The material will be distributed digitally to you via the learning management system.
Min 18 years old by the beginning of the module
Secondary school leaving certificate
Foundation VET by EHL module or minimum 1 year on relevant experience
Proof of English Language
Registration
Ohma Belgrade: starting on the 1st of December 2020
Ohma Oradea: starting soon
Rooms
18 months - 3 Certificates - 1 Diploma
With this Diploma programme, you will acquire the competencies and the knowledge required to be fully operational in different functions of the Rooms Division department, following the standards of first-class hotel operations.
At the end of the Diploma, you will also acquire a better understanding of the management of the Rooms department.
After graduating from this programme you will have the potential to take on supervisory roles in the front-office or housekeeping operations and be able to work independently. The course content is benchmarked on the Swiss vocational competency framework for Hotel Specialists.
Other certificates
Benefits
In this first certificate, you will acquire the basic understanding of working in the Rooms department and will focus on acquiring competencies to work in housekeeping and laundry. This will be reinforced by a 3-month internship.
Course duration
3 months on theory and applications on campus
3 months internship
Admission Requirements
Min 16 years old by the beginning of the module for Ohma Oradea candidates / min 18 years old by the beginning of the module for Ohma Belgrade candidates
Secondary school leaving certificate
Proof of English Language
Benefits
After 1-year experience, students will acquire the skills to take on a supervisory role with a better understanding of managing a housekeeping or the front-office departments. This programme will conclude with a 3-month internship.
Course duration
3 months on theory and applications on campus
3 months internship
Admission Requirements
Min 18 years old by the beginning of the module
Secondary school leaving certificate
Intermediate VET by EHL module or minimum 3-5 years of relevant experience
Proof of English Language
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